In hospitality, the interior is not simply a backdrop to the service. It is part of the product itself.A guest forms an impression of a hotel or restaurant long before every detail of the service has had time to register. Materials, lighting, acoustics, layout and the...
January often brings a push to reset priorities and get things moving. But a new plan does not change much if the environment around the work keeps creating the same friction.Research from Harvard has shown that indoor environmental quality – including air quality,...
